Your privacy matters to us. This policy explains how viva99 collects, uses, protects, and manages your personal data when you use our platform.
Last Updated: January 2026viva99 ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you access or use the viva99 platform at https://viva99.cam, including our website, mobile applications (if applicable), and all associated services.
By creating an account and using viva99, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this policy, you must not use our platform.
This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
viva99 collects several categories of personal information necessary to provide our services, ensure platform security, comply with legal obligations, and improve user experience.
When you register for a viva99 account, you provide the following information:
When you use the viva99 platform, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources, including:
viva99 uses the collected information for the following purposes:
Important: You may opt out of marketing communications at any time by adjusting your account settings or clicking the "unsubscribe" link in any promotional email. Opting out of marketing communications does not affect transactional or service-related messages (e.g., withdrawal confirmations, account security alerts).
viva99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:
We share data with trusted third-party service providers who assist us in operating the platform, including:
All service providers are contractually obligated to protect your data and use it only for the purposes specified by viva99.
We may disclose your information if required by law or in response to valid legal processes, including:
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. You will be notified via email or prominent notice on the platform before your information is transferred and becomes subject to a different privacy policy.
We may share aggregated, anonymized data that does not identify you personally with business partners, advertisers, or researchers for statistical analysis and industry reporting purposes.
viva99 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account.
viva99 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
After the retention period expires, we securely delete or anonymize your personal information.
As a viva99 user, you have the following rights regarding your personal data:
To exercise any of these rights, please contact our support team at [email protected] (displayed as plain text; no clickable mailto links). We will respond to your request within 30 days.
viva99 uses cookies, web beacons, pixel tags, and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze platform usage.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality, including login, account access, and transaction processing. These cannot be disabled. | Session / Persistent |
| Performance Cookies | Collect anonymous data about how users interact with the platform to improve performance and identify technical issues. | Up to 2 years |
| Functionality Cookies | Remember your preferences, language settings, and customization choices to enhance user experience. | Up to 1 year |
| Advertising Cookies | Track your activity across websites to deliver personalized advertisements and measure campaign effectiveness. These can be disabled. | Up to 13 months |
You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from using certain features of the viva99 platform.
The viva99 platform may contain links to third-party websites (e.g., payment provider sites, game provider pages). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
viva99 strictly prohibits use by individuals under 21 years of age. We do not knowingly collect personal information from minors. If we discover that a user is under 21, we will immediately suspend the account, forfeit any funds, and delete all associated personal information.
If you believe a minor has created an account on viva99, please contact us immediately at [email protected].
viva99 operates internationally, and your personal information may be transferred to and processed in countries outside Indonesia. These countries may have data protection laws that differ from Indonesian law. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
viva99 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes by posting the updated policy on the platform with a revised "Last Updated" date and, where appropriate, sending an email notification to the address on file.
Your continued use of the viva99 platform after changes have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Your privacy is important to us. By using viva99, you trust us with your personal information, and we are committed to protecting that trust through transparent practices and robust security measures.
We implement multiple layers of security and privacy controls to ensure your personal information remains safe and confidential.
All data transmitted between your device and our servers is protected by bank-grade encryption, ensuring that sensitive information cannot be intercepted.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you.
Our platform undergoes frequent security assessments and vulnerability testing by independent experts to identify and fix potential weaknesses.
Only authorized personnel with a legitimate business need can access your personal information, and all access is logged and monitored.
Optional 2FA adds an extra security layer to your account login, protecting against unauthorized access even if your password is compromised.
We clearly explain what data we collect, how we use it, and who we share it with. No hidden practices or confusing legal jargon.
If anything in this Privacy Policy is unclear or you have concerns about how your data is handled, our support team is here to help. We're committed to transparency and protecting your rights.
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